Refund & Cancellation Policy

Last updated:

The short versionPasses are one-time payments with no auto-renewal, so there is nothing to cancel. If something is wrong, write to us within 7 days of buying and we will make it right.

1. No subscription, nothing to cancel

Every pass is a one-time payment for a fixed period. We never charge you again automatically. Your pass simply ends on its expiry date.

2. When you get a refund

You can get a full refund if you ask within 7 days of payment and any of these apply:

  • You were charged but your pass did not activate, and we could not fix it.
  • You were charged more than once for the same pass (we refund the extra payment).
  • A technical problem on our side stops you from using the core features, and we could not fix it within a reasonable time.

3. When we cannot refund

  • You changed your mind after using the pass heavily.
  • The request is made after 7 days.
  • Problems caused by third-party tools, such as not having Claude access or Claude’s output quality on your PDF.
  • Your account was closed for breaking the Terms of Use.

4. How to ask for a refund

Email from your registered address. Include your Razorpay payment ID (it starts with pay_) and a short note on what went wrong. We aim to reply within 2 working days.

5. How refunds are paid

Approved refunds go back to the original payment method through Razorpay. After we approve, banks usually take 5 to 7 working days to show the money, and sometimes longer for cards. When a refund is approved, your pass ends.

6. Failed payments

If money was deducted but the payment failed, your bank or Razorpay normally reverses it automatically within 5 to 7 working days. If it does not, write to us with the payment details and we will help.

7. Changes

We may update this policy. The version in force when you paid applies to your purchase.

Questions?

Write to and we will get back to you.